Privacy Policy for Hello Book Cab

Effective Date: 10-07-2023

1. Introduction

Hello Book Cab (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose the information we collect from users of our website, mobile applications, and services.

By accessing or using Hello Book Cab’s services, you agree to the terms and practices outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

  • Name
  • Contact information (email address, phone number, address)
  • Payment information
  • User profile information (if you create an account)

2.2. Usage Information

  • IP address
  • Device information (type, model, operating system)
  • Log data (pages visited, actions taken)

2.3. Location Information

  • We may collect your location information when you use our services to book a cab or check the availability of cabs in your area. This may be done through your device’s GPS or manually provided location.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1. Provide Services

  • To facilitate the booking of cabs and related services.
  • To process payments for services.

3.2. Improve Services

  • To analyze usage patterns and improve the quality and performance of our services.

3.3. Customer Support

  • To respond to customer inquiries and provide assistance.

3.4. Marketing

  • To send promotional materials, updates, and offers related to our services (only with your explicit consent).

4. Data Security

We take data security seriously and employ industry-standard measures to protect your information. However, please be aware that no system can be guaranteed to be 100% secure.

5. Sharing of Information

We do not sell or share your personal information with third parties without your explicit consent, except in the following cases:

  • With our service providers, who assist in the operation of our services.
  • To comply with legal obligations, such as responding to court orders or government requests.
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your data. You may also choose to opt out of marketing communications.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from individuals under this age.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at +917014097856